This document outlines your rights and responsibilities as a GayaKaya member. Please read it carefully before using our platform. By registering or using GayaKaya's services, you are deemed to have read and agreed to all terms stated herein.
Key Points
Before reading the full terms document, here is a summary of the six most important points every gayakaya member needs to understand.
GayaKaya is an exclusive platform for users aged 18 and above. Any registration by individuals below this age limit is invalid and the account will be closed immediately.
Each individual is only permitted to hold one gayakaya account. Holding more than one account may result in all associated accounts being suspended and all balances deemed void.
You are solely responsible for the security of your account username and password. GayaKaya will not be liable for any losses resulting from the sharing of your login credentials.
All bonuses are subject to specific wagering requirements and validity periods. Please read the individual terms of each promotion before claiming it to avoid misunderstandings.
Withdrawals may only be made to an account registered in your own name. KYC verification is required before your first withdrawal to ensure transaction security.
Any attempt to manipulate games, use automated software, or engage in fraudulent activity will result in immediate account termination and forfeiture of all balances.
These Terms and Conditions ("Terms") govern your use of the gayakaya platform, including all services, games, promotions, and features available at gayakaya.com. This document is to be read together with Privacy Policy and Responsible Gaming Policy us. If you do not agree with any part of these Terms, please stop using the gayakaya platform immediately.
Welcome to gayakaya, an online entertainment platform operated under a valid international licence. By accessing, registering for, or using any part of the gayakaya platform, you expressly agree to be bound by these Terms and Conditions, along with all policies and guidelines referenced within.
GayaKaya reserves the right to amend, update, or replace any part of these Terms at any time. Amendments take effect as soon as they are published on the platform. It is your responsibility to review this page periodically to ensure you are aware of the current terms in effect.
Important Note: Continued use of the gayakaya platform after any amendments are published constitutes acceptance of those amendments.
To register for and use gayakaya's services, you must meet all of the following eligibility requirements:
GayaKaya reserves the right to verify your age and identity at any time through the Know Your Customer (KYC) process. Failure to provide the required verification documents may result in your account being suspended or closed while the review is in progress.
Warning: GayaKaya takes age verification seriously. Any attempt to register by individuals under 18 will be reported to the relevant authorities.
During registration, you are required to provide complete, accurate, and up-to-date information. gayakaya will not be held responsible for any losses or issues arising from incorrect or misleading information you provide during registration.
Each individual is only permitted to hold one (1) active account on gayakaya at any one time. This includes accounts registered using the same name, email address, phone number, IP address, or payment method. Holding multiple accounts is a serious violation of these Terms.
GayaKaya supports a range of deposit and withdrawal methods tailored for Malaysia players, including FPX, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR).
Deposit: The minimum deposit is MYR 20. No fees are charged on standard deposits. Funds are typically credited to your account within minutes after payment confirmation is received.
Withdrawal: Withdrawals can only be processed once KYC verification is complete. Verified withdrawal requests will be processed within 5 to 60 minutes depending on the selected payment method. It is gayakaya policy that withdrawals may only be made to the same payment method used for the deposit, or to a bank account registered under the same name as the gayakaya account.
No Withdrawal Fees: GayaKaya does not charge any processing fees for all standard withdrawal methods. What you request is what you receive.
GayaKaya reserves the right to hold withdrawal requests for up to 10 business days for security review purposes, particularly for new accounts or accounts showing unusual activity patterns.
GayaKaya offers various types of bonuses and promotions from time to time. All bonuses are subject to specific terms and conditions that will be stated in each promotional offer. It is your responsibility to read and understand those terms before claiming any bonus.
Wagering Requirements: Most deposit bonuses are subject to minimum wagering requirements before any winnings from that bonus can be withdrawn. The wagering ratio will be clearly stated in each offer.
Reminder: Opening multiple accounts to claim duplicate bonuses is a serious violation of these Terms. gayakaya uses advanced detection systems to identify such activity.
All games available on gayakaya are operated using a Random Number Generator (RNG) that has been verified and certified by an accredited independent auditing body. This ensures that every game outcome is truly random and cannot be manipulated.
In the event of a technical error or disruption during a game session, GayaKaya reserves the right to void the affected round and return the original wager amount to the player. GayaKaya's decision in such matters is final.
Using the gayakaya platform honestly and responsibly is the foundation of a good experience for all users. The following activities are strictly prohibited and may result in immediate account termination:
Serious Consequences: GayaKaya reserves the right to freeze all balances in accounts involved in prohibited activities while an investigation is conducted. If fraud is established, all balances will be forfeited and the case may be reported to the relevant authorities.
You are free to close your GayaKaya account at any time by contacting our support team. Before closure is processed, all eligible real money balances must be withdrawn first. Bonus balances that have not met wagering requirements will not be paid out upon voluntary account closure.
GayaKaya also reserves the right to suspend or close your account without prior notice under the following circumstances:
GayaKaya provides the platform on an "as-is" basis and makes no express or implied warranties regarding continuous availability, freedom from errors, or the platform's fitness for any particular purpose. GayaKaya will make every effort to ensure the platform operates smoothly, but occasional technical disruptions are entirely beyond our control.
To the extent permitted by applicable law, gayakaya will not be liable for any indirect, consequential, special, or punitive losses arising from the use of or inability to use the platform, including but not limited to loss of profits, opportunities, or data.
GayaKaya is fully committed to promoting a healthy and responsible gaming culture. We provide a range of tools that players can use to manage their gaming activity, including daily or weekly deposit limits, session time limits, temporary account suspension, and long-term self-exclusion programs.
If you feel that your gaming activity is beginning to affect your personal, financial, or professional life, we encourage you to use the available control tools or contact our support team for assistance. More information is available on the Responsible Gaming ours.
Remember: Gambling should be entertainment, not a source of income. Only wager what you can afford to lose. Do not chase your losses.
The collection, processing, and protection of your personal data is governed by GayaKaya Privacy Policy. By using our platform, you agree to the data protection practices described in that policy.
GayaKaya uses 256-bit SSL encryption technology to protect all communications between your browser and our servers. Your personal data will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent. GayaKaya may share certain information with relevant authorities when required to do so by law.
GayaKaya reserves the right to amend or update these Terms and Conditions at any time. Where material changes are made, GayaKaya will endeavour to provide reasonable notice to users via email or in-platform notification, at least seven (7) days before the changes take effect, except where immediate amendment is required for security or legal compliance reasons.
The "Last Updated" date at the top of this page reflects the date these Terms were last amended. Continued use of the gayakaya platform after an amendment takes effect constitutes your acceptance of the updated terms.
These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which gayakaya is licensed. Any dispute arising from or related to these Terms or the use of the gayakaya platform shall first be resolved through voluntary negotiation between both parties.
If a resolution through negotiation is not reached within thirty (30) days, the dispute shall be submitted to binding arbitration under the rules of a recognised arbitration body. The arbitration decision is final and binding on both parties.
For any questions or complaints regarding these Terms, please contact the gayakaya support team via live chat available 24 hours a day, or by email at [email protected].
With a clear understanding of GayaKaya's Terms and Conditions, you can now play with greater confidence and peace of mind. Register today and enjoy a safe, fair, and enjoyable gaming experience.